Privacy Policy

This privacy policy explains how Isla's Gallery collects, uses, and protects your personal information when you use our website or make a purchase.

Who We Are

Isla's Gallery is an online gallery selling original Vietnamese paintings. Our website is www.islasgallery.co.uk. If you have questions about how we handle your data, please contact us at hello@islasgallery.co.uk.

What Information We Collect

When you make a purchase, your name, email address, and shipping address are collected by Stripe, our payment processor, to complete your order. We receive confirmation of your order but do not store your payment card details — these are handled entirely by Stripe.

When you submit our contact form, we collect your name, email address, and the message you send.

We do not use tracking cookies or analytics tools that collect personal data.

How We Use Your Information

We use your information solely to fulfil your order, respond to your enquiry, and communicate with you about your purchase (such as shipping updates). We will not use your details for marketing without your explicit consent, and we will never sell or share your information with third parties except as necessary to deliver your order.

Third-Party Services

We use the following third-party services to operate our website:

Stripe — payment processing. Your payment details are submitted directly to Stripe and are subject to their privacy policy.

Resend — transactional email delivery (order confirmations, contact form responses).

Sanity — content management system for our website content.

Vercel — website hosting.

Cloudflare — DNS and website security.

Google Analytics — We use Google Analytics to understand how visitors use our site. This service uses cookies to collect anonymous information about pages visited and time spent on the site. This data is only collected if you accept cookies. You can opt out at any time by declining cookies or clearing your browser's local storage.

How Long We Keep Your Data

We retain order information for up to 7 years as required by UK tax law. Contact form messages are retained for as long as necessary to respond to your enquiry.

Your Rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact us at hello@islasgallery.co.uk and we will respond within 30 days.

Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page. Last updated: May 2026.